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www.field-booker.com
Effective Date: November 18, 2025
Field-Booker LLC operates a subscription-based software-as-a-service platform (the “Platform”) that enables sports facility owners and operators (“Venue Owners”) to manage online scheduling, real-time availability, pricing, booking rules, and customer reservations. End-users (“Customers”) may search for and reserve time slots through Venue Owners' public booking pages or embedded widgets. Venue Owners connect their own third-party payment processor to receive payments directly from Customers. Field-Booker does not process, hold, or act as merchant of record for any booking payments.
Please see our full Terms and Conditions below.
1.1 These Terms and Conditions (the “Terms”) constitute a legally binding agreement between Field-Booker LLC, a Florida limited liability company with its principal place of business at 9781 NW 9th ST Miami, FL, United States (“Field-Booker,” “we,” “us,” or “our”), and you, whether you are a sports venue owner, operator, employee, agent, or an individual or entity booking time slots (“you” or “your”).
1.2 The Field-Booker platform accessible at https://www.field-booker.com, all associated subdomains, mobile applications, APIs, embedded widgets, and related services (collectively, the “Platform”) is a subscription-based software-as-a-service (SaaS) scheduling and booking solution designed exclusively for sports venues.
1.3 By clicking “I Accept,” creating an account, accessing, or using the Platform, you unequivocally accept and agree to be bound by these Terms, our Privacy Policy, Acceptable Use Policy, and any additional guidelines or rules published on the Platform, all of which are incorporated herein by reference. If you do not agree, you must immediately cease all use of the Platform.
2.1 “Customer” means an end-user who books a time slot at a Venue through the Platform.
2.2 “Venue” means the sports field, court, pitch, or facility listed and managed on the Platform by a Venue Owner.
2.3 “Venue Owner” means the registered user who has created a Venue account and is authorized to manage scheduling, pricing, and availability for one or more Venues.
2.4 “Services” means all features, functionality, and software provided through the Platform.
2.5 “Subscription” means the paid plan selected by the Venue Owner after expiration of any Free Trial.
2.6 “User Content” means any data, images, descriptions, pricing, availability calendars, or other materials uploaded or submitted by you to the Platform.
3.1 You must be at least 18 years of age and possess the legal authority to enter into this agreement.
3.2 Venue Owners must provide accurate, current, and complete information during registration and maintain the accuracy of such information. You represent and warrant that you are duly authorized to act on behalf of the legal entity that owns or operates the Venue.
3.3 You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or security breach.
4.1 The Platform enables Venue Owners to: (a) create and manage Venue profiles; (b) set real-time availability and pricing rules; (c) generate public booking pages and embeddable widgets; (d) receive and manage booking requests from Customers; and (e) integrate their own third-party payment processor (currently Stripe) to collect payments directly from Customers.
4.2 Field-Booker acts solely as scheduling and management software. We do not act as a payment processor, merchant of record, or escrow agent with respect to any transactions between Venue Owners and Customers.
5.1 New Venue Owners are eligible for a one-time fourteen (14) day free trial (“Free Trial”) commencing upon account activation.
5.2 No payment information is required to begin the Free Trial unless you voluntarily provide it.
5.3 Unless you cancel before the end of the Free Trial, your Subscription will automatically commence, and your selected payment method will be charged the applicable Subscription fee on the first day following expiration of the Free Trial.
5.4 Any use during the Free Trial is subject to these same Terms.
6.1 After the Free Trial, access to the Platform requires a paid Subscription. The standard monthly fee is One Hundred U.S. Dollars ($100.00 USD), billed in advance on a recurring monthly basis.
6.2 Field-Booker reserves the right to offer custom pricing to individual Venue Owners on a case-by-case basis. Any custom pricing will be confirmed in writing or through the Platform dashboard and supersedes the standard rate only for the applicable Venue.
6.3 All fees are exclusive of applicable federal, state, local, or other taxes. You are responsible for payment of all such taxes (excluding taxes based on Field-Booker's net income).
6.4 Fees are non-refundable except as expressly provided in Section 17 (Refunds and Cancellation Policy).
6.5 Reservation of Right to Introduce Additional Fees
Field-Booker expressly reserves the right, at any time and in its sole discretion, to introduce additional fees, including but not limited to transaction fees, booking fees, platform fees, service fees, or percentage-based fees on bookings or gross revenue processed through the Platform (collectively, “Additional Fees”). Any such Additional Fees will be clearly disclosed on the Platform's pricing page or in your account dashboard and will become effective no earlier than thirty (30) days after notice is provided to you via email or in-Platform notification. Your continued use of the Platform after the effective date of any Additional Fees shall constitute your binding acceptance of such fees. For the avoidance of doubt, Field-Booker may implement different Additional Fee structures for different Venue Owners or Customers, and may route payments through Field-Booker (or its payment processor) in order to facilitate collection of such Additional Fees.
7.1 Venue Owners must connect their own Stripe account (or another payment processor approved in writing by Field-Booker) to receive payments from Customers.
7.2 Field-Booker does not receive, hold, process, or transmit any Customer payment card data or funds related to bookings. All Customer payments are transmitted directly from the Customer to the Venue Owner's designated Stripe account.
7.3 You acknowledge and agree that Field-Booker has no liability whatsoever for: (a) chargebacks, refunds, or disputes between Venue Owners and Customers; (b) Stripe fees, downtime, or compliance obligations; or (c) any tax reporting or collection obligations arising from booking transactions.
7.4 Venue Owners are solely responsible for compliance with Stripe's terms, PCI-DSS, and all applicable laws regarding payment acceptance and customer refunds.
8.1 Subject to your full compliance with these Terms, Field-Booker grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the term of your Subscription (or Free Trial) to access and use the Platform solely for the purpose of managing or booking sports venues as expressly permitted herein.
8.2 Customers are granted a limited, non-exclusive, revocable license to use the public booking pages and embedded widgets solely to search for and reserve available time slots.
8.3 No other rights or licenses, express or implied, are granted. All rights not expressly granted are reserved by Field-Booker.
9.1 You agree to use the Platform only for lawful purposes and in accordance with these Terms.
9.2 You shall not (and shall not permit or encourage any third party to):
(a) interfere with or disrupt the integrity or performance of the Platform;
(b) attempt to gain unauthorized access to the Platform or its related systems or networks;
(c) use any robot, spider, scraper, or other automated means to access the Platform for any purpose without our express written permission;
(d) remove, alter, or obscure any proprietary notices (including copyright and trademark notices);
(e) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas of the Platform; or
(f) use the Platform in any manner that could damage, disable, overburden, or impair it.
10.1 You retain ownership of all User Content you upload or submit to the Platform.
10.2 By uploading User Content, you grant Field-Booker a worldwide, royalty-free, irrevocable, perpetual license to host, store, display, modify (for technical purposes only), and distribute such User Content solely as necessary to provide the Services and as otherwise permitted under our Privacy Policy.
10.3 Representations and Warranties Regarding User Content and Venue Information
You represent and warrant that: (a) your User Content does not and will not infringe any third-party intellectual property, privacy, publicity, or other rights; (b) you have obtained all necessary consents, permissions, licenses, and releases for its use on the Platform; (c) all information you provide about any Venue — including but not limited to its location, dimensions, surface type, condition, safety, lighting, amenities, photographs, videos, rules, availability, capacity, and pricing — is true, accurate, complete, current, and not misleading in any respect; and (d) the Venue complies with all applicable laws, regulations, permits, and insurance requirements. Venue Owners acknowledge that Field-Booker does not inspect, verify, or endorse any Venue or Venue information and has no duty to do so. Venue Owners shall be solely and exclusively liable for any claims, damages, injuries, or losses arising from or related to any inaccuracy, incompleteness, or misrepresentation in Venue information or the actual condition or safety of the Venue. You agree to indemnify, defend, and hold harmless Field-Booker from any third-party claims arising from any breach of the foregoing representations and warranties (see Section 20).
11.1 The Platform, including all software, design, text, graphics, logos, trademarks, service marks, and the selection and arrangement thereof, is owned by Field-Booker or its licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
11.2 No title to or ownership of any portion of the Platform or any intellectual property therein is transferred to you.
11.3 “Field-Booker,” the Field-Booker logo, and all related product and service names are trademarks of Field-Booker LLC. You may not use them without our prior written permission.
12.1 The Platform integrates with third-party services, including but not limited to Stripe, Google Maps, and analytics providers (collectively, “Third-Party Services”).
12.2 Your use of any Third-Party Service is governed solely by the terms and privacy policies of that third party. Field-Booker does not endorse and is not responsible for any Third-Party Service.
12.3 You acknowledge that outages, errors, or changes in Third-Party Services may affect the functionality of the Platform, and Field-Booker shall have no liability for any such occurrences.
13.1 Your personal data and the personal data of your Customers will be processed in accordance with our Privacy Policy, available at https://field-booker.com/privacy.
13.2 Venue Owners are independent data controllers with respect to personal data of their Customers. You agree to comply with all applicable data protection laws, including the California Consumer Privacy Act (CCPA) and, where applicable, provide appropriate privacy notices and obtain necessary consents.
13.3 Field-Booker acts as a data processor with respect to personal data you instruct us to process on your behalf. A separate Data Processing Addendum is available upon request for Venue Owners subject to GDPR or similar laws.
14.1 Field-Booker implements and maintains industry-standard technical and organizational security measures designed to protect the Platform and data stored therein.
14.2 You are responsible for maintaining the security of your account credentials and devices used to access the Platform.
14.3 You must immediately notify us at support@field-booker.com upon becoming aware of any actual or suspected unauthorized use of your account or any other breach of security.
15.1 Venue Owners may cancel their Subscription at any time through the Platform dashboard or by written notice to support@field-booker.com.
15.2 Cancellation becomes effective at the end of the then-current monthly billing cycle. No prorated refunds will be provided for the unused portion of any billing cycle.
15.3 Upon cancellation, access to Venue Owner features will continue until the end of the paid period, after which the account will be downgraded to a restricted “read-only” state.
15.4 Data Export, Retention, and Deletion Upon Cancellation or Termination
Within thirty (30) days following the effective date of cancellation or termination (“Grace Period”), Venue Owners may export their User Content and other data using the export tools provided in the Platform. After the Grace Period, Field-Booker may, in its sole discretion, irreversibly delete your account, User Content, booking history, customer data, and all other data associated with your account. Notwithstanding the foregoing, Field-Booker may retain copies of your data (including personal data) for up to seven (7) years (or longer if required by applicable law) for legal compliance, tax, accounting, audit, backup, dispute resolution, or enforcement purposes. Upon your written request received within the Grace Period (sent to support@field-booker.com), and subject to Field-Booker's legal retention obligations, Field-Booker will permanently delete or anonymize your personal data in accordance with applicable data protection laws and our Privacy Policy. After the Grace Period, deletion requests will be honored only to the extent permitted by law.
16.1 Field-Booker may immediately suspend or terminate your access to the Platform, with or without notice, if you:
(a) fail to pay any undisputed fees when due;
(b) breach any material provision of these Terms;
(c) engage in conduct that Field-Booker reasonably believes is fraudulent, abusive, or harmful to other users, third parties, or Field-Booker; or
(d) become subject to bankruptcy or insolvency proceedings.
16.2 Upon any termination, all licenses granted hereunder immediately cease, and you must cease all use of the Platform.
17.1 All Subscription fees are non-refundable except during the Free Trial period.
17.2 If you cancel before the Free Trial expires, no charges will be applied.
17.3 Field-Booker may, in its sole discretion and on a case-by-case basis, issue prorated credits for prolonged outages directly attributable to Field-Booker (excluding Third-Party Services and force majeure events).
18.1 Field-Booker warrants that the Platform will substantially conform to its published documentation under normal use.
18.2 EXCEPT FOR THE LIMITED WARRANTY ABOVE, THE PLATFORM AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY OTHER WARRANTIES OF ANY KIND. FIELD-BOOKER EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
19.1 TO THE FULLEST EXTENT PERMITTED BY LAW, FIELD-BOOKER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES.
19.2 FIELD-BOOKER'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU TO FIELD-BOOKER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
20.1 You shall defend, indemnify, and hold harmless Field-Booker, its affiliates, officers, directors, employees, and agents from any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Platform; (b) your User Content; (c) any dispute between you and your Customers; (d) your breach of these Terms; or (e) your violation of applicable law.
20.2 Field-Booker may, at its expense, assume exclusive control of any matter subject to indemnification.
21.1 Neither party will be liable for any delay or failure to perform (except payment obligations) caused by events beyond its reasonable control, including acts of God, war, terrorism, pandemics, government actions, internet failures, or third-party service interruptions.
22.1 These Terms and any dispute arising out of or relating to them shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
22.2 Concurrent with Section 23, any litigation (if arbitration is waived or inapplicable) shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and each party irrevocably submits to the jurisdiction of such courts.
23.1 Any dispute arising out of these Terms or the Platform shall first be attempted to be resolved through good-faith negotiation.
23.2 If unresolved within thirty (30) days, the dispute shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules in Miami, Florida.
23.3 Concurrent with Section 22, arbitration shall be the exclusive remedy, and each party waives the right to a jury trial and to participate in class actions.
24.1 You may not assign or transfer these Terms or any rights hereunder without Field-Booker's prior written consent.
24.2 Field-Booker may freely assign these Terms, including in connection with a merger, acquisition, or sale of assets.
25.1 These Terms constitute the entire agreement between you and Field-Booker and supersede all prior agreements.
25.2 If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force.
25.3 No waiver of any term shall be deemed a continuing waiver.
25.4 All notices shall be in writing and delivered via email (to support@field-booker.com for us; to your registered email for you).
25.5 We may amend these Terms at any time by posting the revised version on the Platform with at least thirty (30) days' notice; continued use after such period constitutes acceptance.
25.6 The English language version of these Terms is the controlling version.