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www.field-booker.com
Effective Date: November 18, 2025
Field-Booker LLC, a Florida limited liability company (“Field-Booker,” “we,” “us,” or “our”), is committed to protecting the privacy and security of personal information. This Privacy Policy governs our data collection, processing, and disclosure practices with respect to the website located at https://www.field-booker.com, all subdomains, the Field-Booker web and mobile applications, APIs, embedded booking widgets, and all related services (collectively, the “Platform”).
This Privacy Policy applies to all individuals who access or use the Platform, including Venue Owners (sports-venue operators who subscribe to our SaaS services) and Customers (end-users who book time slots at venues). By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2.1 Field-Booker acts as a data controller with respect to personal information submitted directly to us by Venue Owners and visitors to our marketing website.
2.2 With respect to personal information of Customers collected through a Venue's booking page or widget, the Venue Owner is the independent data controller, and Field-Booker acts solely as a data processor acting on the Venue Owner's instructions.
We collect the following categories of personal information:
| Category | Examples | Collected From |
|---|---|---|
| Identifiers | Name, email address, phone number, postal address, IP address | Venue Owners & Customers |
| Commercial information | Subscription records, booking history, pricing rules | Venue Owners & Customers |
| Internet/Network activity | Browser type, operating system, pages viewed, time spent, referring URLs | All users |
| Geolocation data | Approximate location derived from IP address, venue address | All users |
| Professional/employment info | Business name, job title, venue ownership details | Venue Owners |
| Audio, visual, or similar | Photographs or videos uploaded to venue profiles | Venue Owners |
| Inferences | Preferences, behavior patterns derived from usage data | All users |
We obtain personal information from: (a) You directly (account registration, profile updates, support requests); (b) Your device and browser automatically; (c) Third-party analytics and advertising partners; (d) Stripe (limited to connection status and account verification metadata only); and (e) Publicly available sources (venue verification).
We process personal information for the following business and commercial purposes:
Where applicable data protection laws require a lawful basis, we rely on: (a) Performance of a contract with you; (b) Our legitimate interests (security, analytics, service improvement); (c) Compliance with legal obligations; and (d) Your consent (where explicitly obtained).
In the preceding 12 months, we have disclosed personal information to the following categories of recipients:
| Recipient Category | Purpose of Disclosure |
|---|---|
| Cloud hosting & infrastructure | Operate the Platform |
| Analytics providers | Understand usage patterns |
| Email & notification services | Send transactional and marketing communications |
| Customer support tools | Provide assistance |
| Professional advisors | Legal, accounting, and audit services |
| Government authorities | When required by law or to protect rights |
| Potential acquirers | In connection with a merger, acquisition, or asset sale |
| Venue Owners | Customer booking details (name, email, phone, notes) |
We do not sell personal information as the term “sell” is defined under the CCPA/CPRA or other U.S. state privacy laws. We do not “share” personal information for cross-context behavioral advertising.
The Platform is hosted in the United States. Personal information may be transferred to and processed in the United States or other countries that may not provide equivalent levels of data protection. We implement Standard Contractual Clauses approved by the European Commission and UK International Data Transfer Addendum where required.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as set out below or in Section 10.5.
We retain personal information only for as long as necessary:
| Data Type | Retention Period |
|---|---|
| Account data | Duration of subscription + 7 years |
| Booking records | 7 years after booking date |
| Transactional emails | 7 years |
| Customer data (processed for Venue Owners) | Until deleted by Venue Owner or account termination |
| Log data | Up to 12 months |
10.5 Data After Account Cancellation or Termination
Upon cancellation or termination of your Venue Owner account:
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or destruction.
California and other state residents may have rights to: (a) Know what personal information we collect, disclose, or sell; (b) Request deletion of personal information; (c) Opt out of sale or sharing (not applicable); (d) Limit use of sensitive personal information (not applicable); and (e) Non-discrimination for exercising rights.
Submit requests at support@field-booker.com or through the Platform.
The rights described in this section (access, rectification, erasure, restriction of processing, data portability, objection to processing, and the right to withdraw consent) are granted only to individuals whose personal information is subject to the GDPR, UK GDPR, or equivalent Swiss data protection law, and only to the extent such laws actually apply to Field-Booker's processing of their data.
Field-Booker does not actively target or market the Platform to individuals located in the European Economic Area, United Kingdom, or Switzerland. If you are not located in one of those jurisdictions (or if the relevant data protection law does not impose obligations on Field-Booker with respect to your data), these rights do not apply. Where these rights do apply, you may exercise them by contacting support@field-booker.com. You also have the right to lodge a complaint with a supervisory authority.
We do not currently respond to browser “Do Not Track” signals.
We use only strictly necessary cookies and similar technologies that are essential for the core operation and security of the Platform (for example: authentication tokens, session management, CSRF protection, and load balancing).
We do not use analytics, advertising, marketing, or tracking cookies of any kind. We do not use Google Analytics, Mixpanel, Hotjar, or any similar third-party tracking services.
Because we use only strictly necessary cookies, no cookie banner or consent mechanism is displayed, and you cannot opt out of these essential technologies without ceasing use of the Platform.
The Platform may contain links to third-party websites (including Venue Owner websites and Stripe). We are not responsible for their privacy practices.
The Platform is not directed to individuals under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children.
We reserve the right to modify this Privacy Policy at any time. Material changes will be communicated via email or a prominent notice on the Platform.
Field-Booker LLC
Attn: Privacy Officer
Email: support@field-booker.com
Address: 9781 NW 9th ST Miami, Florida, United States
This is version 1.0 of our Privacy Policy, effective November 18, 2025. It is governed by the laws of the State of Florida.